UPCPilot
FAQ

Straight answers. No demo wall.

The questions brands your size actually ask us — about pricing, fit, what we do, and how we measure it. If yours isn’t here, just ask; a senior human will answer.

How much does it cost?

A flat monthly retainer plus a performance kicker tied to the sales the platforms actually attribute to us. Exact figures depend on your retailers and ad spend, and we’ll give you a straight number on a fit check — no percentage-of-ad-spend games, no black-box quote.

Am I too small for you?

Almost certainly not — small and regional is who we built this for. If the big agencies with $1M minimums won’t quote you, you’re exactly the brand we want. We’re honest when it’s not a fit, but that’s rarely about size.

Which retailers and ad networks do you cover?

The big ones — Amazon Ads, Walmart Connect, Instacart Ads — plus the regional retail media networks most agencies ignore, like Kroger Precision Marketing, Target Roundel, Albertsons Media Collective, and the local chains and c-stores where you already win.

What exactly do you do?

Three things: run your paid placements and retail-media advertising, build and tighten your digital shelf (pages, imagery, claims, reviews), and give you one plain-English monthly report tied to product moved. Done for you, not handed back as homework.

How do you measure results?

On platform-attributed sales — the product moved that Instacart, Walmart, and Amazon record natively. It’s the number the retailers themselves stand behind, so there’s no vanity-metric fog and nothing you need an analyst to decode.

Do I have to sign a long contract?

No lock-in gimmicks. We earn the relationship month to month by moving your product. We’ll always tell you where the wins are — and if we ever stop being worth it, you shouldn’t have to fight a contract to leave.

Will I work with senior people or get handed to a junior?

You get senior attention and real ownership on your account, start to finish. When you email hello@upcpilot.com, a senior human answers — not a ticket queue, and not the intern.

What's a “free shelf check”?

You tell us where you sell; we take a look at your shelf and come back with the fastest, cheapest wins we see — in plain English, with an honest price. No obligation, no pitch deck. It’s the easiest way to find out if we’re a fit.

Still have a question?

Ask it straight and we’ll answer straight — no demo wall, no runaround.

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